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HOW TO ORDER

1 Login or create new account.
2 Choose product or contact us.
3 Pay or Quote & GET shipment

If you still have problems, please let us know, by sending an email to sales@kingcats-fence.com . Thank you!

OPEN HOURS

Mon-Fri 8:00AM - 6:00PM
Sat - 9:00AM-6:00PM
Sundays by appointment only!

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Kingcats Treatment

Kingcats is Kingcats unique ISO 9001 accredited process that allows preservative to penetrate deep into the timber through total immersion and vacuum pressure. We are so confident in our Jakcure process that we give it a 25 year guarantee against all fences products and all forms of wet and dry rot.

Yes, we have teams covering the majority of the country. For more information on our Expert Installers please click here, or call us on + 86 158 3328 4440 for more information

Kingcats fence will never rust. We manufacture a completely weld free product, therefore everything is galvanized and guaranteed not to rust.

No, all colors other than black are priced based on the color selected. Color must be specified at time of quote to ensure accurate pricing. We can match any custom color when color sample or RAL number is provided.

Kingcats is happy to provide samples as needed on ornamental iron and aluminum fencing, chain link fencing and pipe materials to architects and installers.

Catalogues

No, The Good Fencing Guide no longer contains prices from April 2015, however we now supply and additional Price Booklet this allows us to respond more quickly to price changes and therefore reducing the need to produce the full catalogue so frequently, reducing our costs and helping the environment.

We always display our most current prices on the website for over 1300 products.

Please do not hesitate to contact our friendly advisors if you need any assistance on pricing or assistance with Bespoke product pricing. Contact us by telephone +86 158 3328 4440 or email sales@kingcats-fence.com
Our "Fencing and Access Solutions" and our "Kingcats Technical" brochures do not have prices because these solutions require expert advice from our experienced sales teams. Please use contacts as above.

Just click on Request a Brochure here or fill in the form. You can also go to My Account and register or log in, and this will enable faster access to Request a Brochure page. Alternatively you can call us on +86 158 3328 4440. Please remember that the majority of product information is also held within the website for your convenience. New products are often featured online prior to being available within the paper brochure.

No, VAT will need to be added to the total amount. Don’t forget to add the delivery charge. Details can be found on on our Delivery Costs & Terms Page, or call +86 158 3328 4440 for information.

No, delivery is extra, rates are shown by following the link below, including an express delivery option. Click on Where to Buy From at the top of the page for a list of our Fencing Centre locations, should you wish to collect.
For current delivery charges please refer to our Delivery Costs and Terms Page.

We can quote rates for delivery to anywhere, so please contact our Sales Team by telephone +86 158 3328 4440 or e-mail sales@kingcats-fence.com

Delivering

We have many options available. Our own fleet of vehicles range from Transit size to full size articulated lorries, and some even have the option for fork lift unloading on suitable ground. Flexibility is the key word, and we always try to take into account any requirements that you may have as to size of vehicle we will use to make your delivery. We can also offer Express or Overnight deliveries, but please note that there are size restrictions and extra carriage charges involved, so please speak to us about this option by calling +86 158 3328 4440.

This depends on the product chosen, but for a stocked product we will deliver the next time we are in your area, and we aim to cover all areas every week. We will always try to fit in deliveries to meet customer requirements, so if you have a specific deadline please talk to one of our Sales Advisors on +86 158 3328 4440. Some of our products are custom made, so will have a longer delivery time, but we can give you an estimated delivery date at the time of placing your order. We aim to complete the majority of deliveries within 14 days but this may vary depending on the specific stock availability and seasonal variations.

Not necessarily, if you are happy for us to leave the materials. However, this will not apply in the case of Express or Overnight deliveries, as a signature will be required.

We do try our best to try to keep the cost of delivery down, so much so that we don’t actually cover the whole transport costs with the charges. One of our logistical challenges is the very bulky nature of the majority of our products, they take up a lot of space on our lorries, the products also tend to be odd shapes – not small, or even big cardboard boxes – so sometimes it’s only possible to get a small quantity of orders for customers out on each lorry per day.  We cover the whole country with a relatively small fleet of vehicles, which is why we don’t have the capacity to make it a next day service. Our charges may seem high when compared with many other online retailers, where their shipping cost may only be 1 – 2% of the sale value, and they may well have the advantage of only needing to get relatively small packages out to their customer, probably via a third party/courier service.

I’m afraid we are not able to provide this kind of flexibility due to limitations on our fleet of vehicles and the areas we cover. We will always try to accommodate requests where we can, and specific dates to be avoided for example.

Ordering

You can order most standard items online.  It is also possible to order over the telephone +86 158 3328 4440, by email sales@kingcats-fence.com. Our website and catalogue are full of useful hints & tips on how to work out your requirements, but if you would like any advice, please contact our sales team. We also have a range of Project Enquiry forms to make it easy to send us the details of your project.

When ordering Online, we accept most major Credit/Debit cards using Paypal secure processing platform.  It is also possible to use Check and Bank Transfer Directly to make payments Online.

You can order online for a collection from your local depot, however please call your local depot to confirm stock availability before travelling.

All products can be viewed on the website, or please click on order catalogues at the bottom of the home page to request a free copy of the Good Fencing Guide. If you are thinking about ordering a product, it is worth noting that Kingcats Fencing operate a “No Quibble” returns policy, so if you are not satisfied, you can either return the product to us, or if we delivered, we will collect and give you a full refund provided the material is in re-saleable condition.

We have Local Agents all over the country, but most do not hold stocks of our products. You can call us on +86 158 3328 4440 for more information.

Installation

Yes, we have teams covering the majority of the country. For more information on our Expert Installers please click here, or call us on +86 158 3328 4440 for more information.

Installation times vary with the seasons, the complexity of the job & the type of fencing we are installing. For the up to date situation please contact either the Domestic or Security Sales Team by email on sales@kingcats-fence.com.

Initially we would ask you to supply us with an estimate of the quantity of fencing required, and an idea of the layout including any corners, ends, gates etc. This will enable us to produce a “Budget Quotation” Should you then wish to go ahead with the installation we will visit the site, confirm all the details, and produce a final quotation.

We ask for the cost of materials at this stage. We accept cash, cheques, BACS (Computerised Bank Transfers) and most major credit cards. Credit card transactions are not processed until the materials are ready for despatch. The labour will be charged on completion of the Installation.

If we are installing your fence we will visit your site after a budget quotation has been prepared to finalise details with you & prepare a final quotation.

We have installation instructions available on the majority of our products, either by contacting the Sales Office on + 86 158 3328 4440, or you can download a PDF of the instructions you require by clicking on Donwload.

Security Fencing

Yes, we manufacture a full range of Security Fencing & Gates to the highest specifications, and for the most sensitive and secure locations, both at home and abroad. Our installation teams are fully conversant with the various systems, which have been installed in some very prestigious and highly sensitive sites in the CN.

Standard colours are green, black, blue, white and grey, but other colours are available from the “RAL” colour range. These may be subject to a surcharge, so please contact our Sales Team on email: sales@kingcats-fence.com for further information.

We have our own Powder Coating Plant based at our Head Office and Manufacturing site in Kent.

Some of the most common RAL numbers as listed below:

Black RAL 9005
Green RAL 6005
White RAL 9010
Blue RAL 5010
Blue BS 20-C-40
Brown RAL 8017
Yellow RAL 1018
Grey RAL 7012
Red RAL 3020

Website Advice

Yes, Kingcats Fence use Paypal secure processing platform to take card.

If you follow the instructions below, you should be able to load your saved basket:

1. Login, using the login link in the top right hand corner of the webpage.

2. When logged in, click on the “My Account” button on the right of the main menu.

3. Scroll down the page that appears and near the bottom of the page you should have a section under the header “Your Baskets:“

4. Click the load button on the line that displays the basket you wish to load.

5. After the OK button is clicked your current basket should contain the items of the old saved basket.

Export

Yes, we have an Export Department who have many years of experience dealing with both security and domestic fencing, ranging from collections by customers to shipping to the different countries.

For EXPORT enquiries Please make all initial enquiries to our Head Office:
International tel no: +86 158 3328 4440
International fax no: +86 311 8098 0084
E-mail: sales@kingcats-fence.com

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